Training
Tatsoft Academy Training
New to FrameworX or looking for an overview on a feature you haven’t used before? This is the place to start! Get a brief tour of the major areas, and concepts on how to best work with the platform with our new 10.1 tutorials, completely free at our new training site!
Training Classes
Teaches the basics of FrameworX and all our elements and subsystems. Certification is separate: you earn it by building and submitting a solution, and no class is required to sit it.
Online Training Academy
Check out some of our available (free!) courses here.
Workshops
Learning content is based on advanced topics or customer-specific needs and challenges. These can also include current customer projects.
Professional Services
Offer individual, customized support and solutions for specific issues, customization for OEMs, and project planning.
Tip! If you already have a lot of previous knowledge and want individual training, we recommend our FrameworX workshops. These offer a tailor-made training based on your specific application.
Training Locations in USA
FrameworX training is normally regularly available in the Chicago area (near Chicago O’Hare airport). On demand, Tatsoft schedules training at its office in Houston, Texas. Training at a customer site is available for groups of 4 or more students, call us to schedule a training session.
Training Locations | International
Currently, Tatsoft partners are equipped for training in Spanish, Portuguese, French and German. The training locations include Monterrey, Mexico; Sao Paulo, Brazil; Montreal, Canada; London, UK and Frankfurt, Germany. Call us to schedule a training schedule in your country.
FrameworX Fundamentals
Course Description:
A three-day live online course, four hours per day, that takes you from a blank solution to a working SCADA and HMI application. Each topic ends with a short exercise, each day ends with a lab, and on the last day you deploy the complete solution and run it in a browser client.
Who Should Attend:
System integrators, end users, and process or automation engineers who will develop, specify, or maintain FrameworX solutions.
Prerequisites:
Working knowledge of Windows. Familiarity with process control systems is recommended. FrameworX 10.1 installed before the first day.
Course Objectives:
Upon completion, you will be able to:
Create a solution, activate a license, and work in the Designer
Build a Unified Namespace with tags, data types, and reusable templates following ISA-95 naming
Connect devices through OPC UA and PLC drivers and map device points to tags
Configure alarm groups, limits, acknowledgement, and audit trail views
Collect historical data and display it in trend charts
Query SQL databases and write scripts in C# or VB.NET, including display code-behind and expressions
Build tabular reports in PDF, XML, or JSON
Create displays and HTML5 pages with symbols, animations, and dynamics
Set up security with local users, LDAP, or Windows authentication
Deploy as a Windows service, then debug and diagnose a running solution
FrameworX Advanced
Course Description:
A two-day live online course, four hours per day, on system design, enterprise connectivity, advanced scripting, and production deployment. It builds on the Fundamentals course.
Who Should Attend:
Application engineers and system integrators building large, multi-client, or distributed FrameworX solutions.
Prerequisites:
Completion of FrameworX Fundamentals. Experience with a programming language (C#, VB.NET, Python, or PLC structured text) and relational databases is helpful. FrameworX 10.1 installed before the first day.
Course Objectives:
Upon completion, you will be able to:
Design a Unified Namespace for large plants, with naming conventions and patterns that scale past 1,000 tags
Choose between server and client execution domains for tags and scripts in multi-client solutions
Expose your Unified Namespace to other systems through the OPC UA server, MQTT broker, MCP server, and REST API
Write synchronous and asynchronous scripts, and work with Python, .NET, and ML.NET
Inspect a running solution through the runtime object model to diagnose issues
Plan multi-node topologies with redundancy, failover, and store-and-forward
Share real-time data, device states, and alarms across applications with the DataHub service
Import and export configuration with plugins and JSON
FrameworX Technical Support
All FrameworX users, and registered System Integrators, have free access to the FrameworX knowledge base and community forum questions, hosted at partners.tatsoft.com.
When buying a new perpetual license, if a Support Plan is included in the order, then the Maintenance and Support will be extended to 18 months. Otherwise the new license has 3 months of Standard Technical Support.
Premium Support includes priority email replies ([email protected]), web-meeting and phone support, CST business hours. After-hours support is available 24x7x365 and is on request and will be quoted based on requirements.
When buying a new Subscription licenses, the subscription license includes the Premium Support Plan.
Tatsoft can also provide Custom Customer Care programs, which can extend the Premium Support to include active remote monitoring of the FrameworX servers, system health checks, application specific support, and 24×7 urgent care.
Standard Support and Maintenance
Access Knowledge Base and Forum questions.
Email support with Helpdesk ticket system access.
Updates and upgrades of software license with no additional cost. Upgrades with no maintenance plan are charged 60% of the license price.
Access to Plug-ins in our cloud server: Project components and templates are regularly added to Tatsoft’s cloud server, hence users with maintenance active can upload those components to use in their applications.
Premium Support and Maintenance
Access Knowledge Base and Forum questions.
Priority Email support with Helpdesk ticket system access.
Updates and upgrades of software license with no additional cost. Upgrades with no maintenance plan are licensed 60% of the license price.
Access to Plug-ins in our cloud server: Project components and templates are regularly added to Tatsoft’s cloud server, hence users with maintenance active can upload those components to use in their applications.
Training. 20% discount on training courses.
Priority Support by phone and web-meeting. Upon request by email, product support is included with no restriction of the number of incidences, according to availability of support team.
Application Development or .NET consulting, available rate of US$ 195/hr (regularly US$ 250) with one hour minimum